Terms of Service

1. Operator, eligibility and acceptance

The service is operated by Yang Ding, an individual based in Beijing, China, under the ClipmivoAI brand. To use the website, API or CLI, create an account or purchase credits, you must be at least 18, have capacity to contract, and accept these terms. Use on behalf of an organization requires its authorization. If you disagree, do not use the service.

2. Service and availability

ClipmivoAI is a digital video-creation service offering available prompt, image and reference-media workflows, media management and developer interfaces. Catalog inclusion does not mean every model is enabled. Disabled features cannot generate; supported settings, availability and quotes are shown when submitting a request.

Purchases are credits for digital services, not physical goods or a promise of a particular output. Credits are added after payment confirmation; generation time depends on the model and workload. Contact support about an abnormal or missing order rather than paying repeatedly.

3. Account and API security

Provide accurate account information and protect your email, sessions and API keys. Do not publish or resell keys. Keys can be revoked in the Developer area. Report unauthorized access promptly to contact@clipmivoai.com. Rate limits, concurrency limits and media quotas apply across access methods.

4. Credits, payments and taxes

The current model is one-time credit-pack purchases, with no subscription, automatic renewal or automatic top-up. Each payment authorizes only the amount, currency and applicable taxes shown at checkout. Transactions through Waffo Pancake checkout are handled by Waffo Pancake as described there. Full payment-card numbers and security codes are not stored on our servers.

Purchased credits are valid for 365 days from successful payment unless law requires otherwise. Credits are for this service only and cannot be transferred, resold or used as cash; refund rights are described below. New prices apply only to future purchases or future expressly confirmed tasks, not retroactively to confirmed orders.

5. Generation usage and failures

Review the quote before submitting. A task may reserve estimated credits and settle after its result and task records are confirmed. A review status does not mean a refund has occurred; retain the task ID and contact support if status is uncertain. A task rejected before acceptance does not create normal generation usage. Subjective dissatisfaction alone does not establish that no service was provided.

6. Refunds and billing disputes

Within 14 calendar days of purchase, you may request a full refund if the credit pack is entirely unused. Consumed credits are normally not eligible for a discretionary refund, except for duplicate charges, confirmed billing errors, service defects requiring a remedy, and other non-excludable legal rights. Refunds use the original payment channel; arrival time depends on the payment institution.

Send the account email, order ID and an explanation to contact@clipmivoai.com; do not send full card details or security codes. We aim to provide an initial response within 2 business days. Contacting us does not restrict legal rights to raise a dispute with your bank, payment institution or regulator.

Applicable consumer withdrawal, refund and service-guarantee rights take precedence. Withdrawal rights for digital services may be limited only when all legal conditions, including required express consent and acknowledgment, are met; first use alone does not automatically waive all statutory rights.

7. Inputs, outputs and intellectual property

You retain rights you hold in lawfully submitted content and grant us a limited license necessary to process tasks, store content and deliver results. You must have required rights and consent for media, likenesses, voices, trademarks and other content. Private content will not become a public showcase without permission.

You may use outputs, including for lawful commercial purposes, to the extent permitted by law and applicable model terms. We do not guarantee copyright protection, exclusivity, non-infringement or fitness for a particular use, and cannot grant third-party rights. Review outputs and selected-model restrictions before publication or commercial use.

8. Acceptable use

This AIGC Acceptable Use Policy (AUP) covers prompts, uploads, references, generated outputs and API submissions. Generating, uploading, requesting or distributing pornography, sexually explicit or other sexual NSFW content is prohibited. Graphic gore, dismemberment, torture, extreme violence or glorification of violence are prohibited. Hate speech, dehumanization or incitement to discrimination or violence based on protected characteristics such as race, ethnicity, religion, gender, sexual orientation or disability is prohibited.

Child sexual abuse material (CSAM), sexualization, grooming or exploitation of minors, including synthetic material, is prohibited. Non-consensual intimate imagery, non-consensual sexual face swaps, deceptive or rights-violating deepfakes and impersonation are prohibited. Copyright, trademark, likeness, privacy and other rights infringement are prohibited. Artistic, research or fictional labels do not exempt prohibited content.

Content moderation: generation requests are subject to safety checks for the selected model and may be rejected when they do not meet its requirements. The platform also accepts user reports for manual review by the operator. We do not promise human pre-screening of every input or output or perfect detection by automated checks. Confirmed violations may result in task rejection or termination, restricted content access, removal of violating content, or suspension or termination of account and API access. Suspected unlawful content is handled under applicable law and reported to authorities where required.

Reporting and appeals: email contact@clipmivoai.com with subject “Content report” or “Moderation appeal”, a task ID or page link, category, explanation and reply address. Do not forward illegal imagery, especially CSAM. The operator reviews task records, reports and task results, may request additional information, and communicates the outcome by email unless disclosure is prohibited by law. Reply with new evidence to request reconsideration.

Do not use the service for fraud, deceptive impersonation of real people, non-consensual intimate imagery, child sexual exploitation, privacy or intellectual-property infringement, unlawful threats or harassment, malware or cyberattacks. Do not bypass moderation, security, rate limits or billing, or extract others’ content in bulk or resell service access without permission.

Label synthetic content as required by law and do not present outputs as medical, legal or financial professional advice. Illegal or clearly abusive requests may be refused and related accounts restricted or suspended. Report infringement or harmful content to contact@clipmivoai.com.

9. Privacy and security

Our Privacy Policy explains data handling, information sharing, retention and your rights and is linked in this page’s navigation and footer. Do not submit unnecessary sensitive information. Third-party models and payment services process relevant information under their applicable policies.

10. Suspension, termination and liability

You may stop using the service and request account closure through support. Access may be suspended or terminated for fraud, serious breach or legal requirements, with an explanation where feasible and lawful. If we permanently discontinue paid service for reasons unrelated to your breach, unused prepaid amounts will be refunded. Closure and record retention follow the Privacy Policy.

AI outputs may be inaccurate, distorted or similar to others’ outputs, and service interruptions may occur. To the extent permitted by law, no performance guarantee is made beyond express commitments. Nothing excludes non-excludable liability, consumer guarantees, fraud or intentional misconduct.

11. Law, changes and language

These terms are governed by the laws of the People’s Republic of China without depriving you of mandatory consumer protections in your place of residence. Disputes may first be discussed through support; lawful court and complaint routes remain available. Material changes will ordinarily be notified at least 15 days in advance. English and Chinese versions are intended to agree; discrepancies will be interpreted consistently with the contract’s purpose and applicable law without reducing statutory rights.

12. Contact

Operator: Yang Ding (individual). Location: Beijing, China. Support, billing, refunds, privacy and security: contact@clipmivoai.com. Website: https://clipmivoai.com.